Privacy Policy

Privacy

We at Urban Treats are committed to the privacy of customer information. We will never pass on your personal details or your sales history to an unrelated company without first requesting your consent. We believe that this information should be kept private.

Newsletter

Urban Treats sends by email, Newsletters to those who subscribe to the service.

The newsletter contains the latest product information, news and promotional offers. As a subscriber, you will be able to tailor the information received to suit your requirements.

An individual email address is not used for any other purpose and will never be supplied to a third party.

Those browsing the site are also able to purchase products. In order to do this, the user will have to submit their email address, and the email of an intended recipient, however this information is not sent to any third party.

Security

When a customer proceeds to the check out area, they are moved into a secure server, which operates on 128bit SSL encryption. Personal information, order details and payment particulars are encrypted as they are sent to and from your computer.

Customers using a credit card should note that their credit card details are not stored on any Internet database or stored on the Urban Treats server.

Information such as your name and address is stored on our server as a convenience to customers and for us to facilitate any customer service enquiries.

These details are kept behind a sign in gateway, secured by a username and password combination, and by keeping passwords safe, a customer restricts access to their personal details. To further ensure your privacy, make sure you sign out after using the shop, especially if you are using a shared computer, for example at work or at a web café. Note that a customer completing an order is automatically logged out after checking out.     

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